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Tumbler Ridge
Counselling Services |
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Conflict
Resolution
By: Carolyn M.
Usher
Conflict
is a normal, healthy part of every relationship. If there is no conflict,
it would mean that there were no differences of opinion; no independent
thinking. It's normal, but that doesn't mean it isn't stressful,
particularly between parents and children.
Faced with a conflict, the
first thing a parent needs to do is ask themselves where the conflict is coming
from. Who actually owns the problem that is causing the conflict?
For example, a parent may feel that he is in conflict with a child because the
child frequently forgets to take her lunch to school. This makes the
parent crazy because the parent then has to interrupt his morning to drive to
school and deliver the lunch.
Or
does he?
Really think through whether
permitting your child to experience the logical consequences of his or her
actions might not be a better solution. No one starves to death because
they missed eating lunch and the child may need to take back the responsibility
for whether she takes or does not take her lunch to school. With each area
of parent/child conflict, truly think through whether it should even be a source
of conflict.
Another common area of
family conflict is that between siblings. Some ideas for resolving these
conflicts are offered below.
It's helpful to remember
that resolving conflict requires creativity and works the best when you can put
some time between the heat of conflict and the problem-solving session. If
you have scheduled Family Council Meetings, put "the problem" on the
agenda to discuss when all parties are cooler and can think creatively.
Creative
Conflict Resolution
Conflict resolution is
effective when you take the emphasis off "me versus you" and redirect
it into "we versus the problem."
The following technique
works equally well, whether the conflict is parent/child or between
siblings. Even young children are very creative brainstormers!

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Schedule
a meeting of the parties concerned at a time when everyone has
calmed down.
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Have
each person, in turn, explain their feelings. They should
not be interrupted during their turn to speak. One person should take
notes.
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The person who took
notes should read back what each person has said. Each person should
have an opportunity to clarify their
position if they feel they need to.
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Invite everyone involved
to brainstorm ideas for a solution to
the problem. Do not make judgments about whether ideas are good or bad
or even possible. For now, just brainstorm and record ideas.
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As
a group, go through the list of ideas,
one by one. Talk about how each of the ideas might or might not
work. Through discussion, find a solution to the conflict that
everyone involved can live with. The solution will not likely be
anyone's first choice, but it will be something everyone can live with.
-
As a last resort, a
parent may need to impose a decision, but this is always the least effective
way to achieve a peace.
-
Follow-up:
Schedule a second meeting in a week or two to see if everyone is satisfied
with how things are going.
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This article
has been reprinted with permission from Family-Life Skills Cards,
published by the:

You can check
out their website at www.bccf.bc.ca |
If you have any questions about anything written above, please
feel free to send us an email with your
question and we will answer it as quickly and fully as we can.
INTERNET RESOURCES:
1. Conflict
Resolution Questionnaire - A Conflict Resolution Questionnaire.
Easy to take and can tell you a lot about yourself.
http://www.commnet.edu/QVCTC/classes/conflict/questnr.html
2. Resolving
Conflict Constructively and Respectfully - Article http://www.ag.ohio-state.edu/~ohioline/hyg-fact/5000/5218.html
3. Resolving
Family Conflicts - an Acrobat Reader file to Print http://virtual.clemson.edu/groups/agcomm/pubs/Pages/fyd/HEL69.pdf
4. Family:
Resolving Conflicts - an Acrobat Reader file to Print http://www.colostate.edu/Depts/CoopExt/PUBS/CONSUMER/10228.pdf
5. Dimostenis's
Conflict Resolution Page - a collection of links, search tools,
and articles for researchers interested in conflict and conflict resolution.
http://www.geocities.com/Athens/8945/
6. CRCII Home Page
- Conflict Resolution Center International is a non-profit center promoting
non-violent conflict resolution. CRCI is home of one of the largest libraries
on conflict and dispute resolution.
http://www.conflictres.org/
7. Lamarsh Centre
for Research on Violence & Conflict Resolution
The LaMarsh Centre is mandated to support, conduct, and disseminate
the results of research on violence and conflict resolution in the broad
sense.
http://www.yorku.ca/research/lamarsh/
8. A Step By
Step Approach - to Conflict Resolution http://www.journeytoteams.com/conflict.htm
If you have any questions or comments
about this publication, feel free to email Russ
Webb at russ.webb@spcs.bc.ca.
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